Delivery and Returns
Need help?
Call +44 1269 825758 or email care@littlelamb.com
Delivery
We know ordering essentials for your baby can feel like a big step. Our aim is simple: fast, reliable delivery with clear expectations.
UK & Ireland
Free delivery on orders over £50.
Delivery for orders under £50 is £3.
International
We deliver to most countries worldwide.
Delivery costs are calculated at checkout based on location and weight.
Duties and taxes, where applicable, are set by local customs and paid by the recipient.
Dispatch
Orders placed before 12pm Monday to Friday are usually dispatched the same working day.
Orders placed after 12pm, on weekends, or bank holidays ship the next working day.
Delivery times
UK: usually 1–4 working days
Ireland: usually 2–5 working days
Smaller orders are sent by post.
Larger orders and all nappy kits are sent by courier.
Friday dispatches arrive Monday.
Tracking details are emailed once your order ships.
If something arrives incorrect or missing, please contact us within 14 days.
Returns
Changed your mind? That is okay.
We offer change-of-mind returns within 4 months (121 days) of receiving your order.
Email care@littlelamb.com to start a return.
Items must be:
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Unused and unwashed
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In original condition
Pre-washed or baby-used items cannot be returned.
If you are waiting for a birth and unsure whether reusables will suit you, keep items unused and you have up to 4 months to decide.
6 Week Trial on Nappy Kits
All eligible LittleLamb Nappy Kits come with a 6 week trial, so you can try reusables at home without pressure.
Full trial details are available on our trial page.
Warranty
All LittleLamb products are covered by a 6 month manufacturing warranty, provided care instructions have been followed. See more.
For faults, email care@littlelamb.com with your order number and photos.