Delivery & Returns
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We ship worldwide. Our website will calculate shipping costs at checkout.
Please be aware that we DO NOT PAY LOCAL TAXES OR DUTIES for your country, you will be liable for any and all local taxes on delivery.
We offer returns for change of mind purchases within 4 months (121 days) as long as the item is unused and in the same condition that you received it, including unwashed. We cannot accept returns for pre-washed items.
Contact us firstname.lastname@example.org as soon as possible if you want to return your order.
We offer a 6-week trial on all our reusable nappies and accessories for all NEW LittleLamb.com customers.
If you are not happy with your purchase, simply launder and return the products within 6 weeks of purchase for a full refund.
A NEW customer is a customer who has placed one order over all time.
- Return shipping is your cost
- All purchases must be from LittleLamb.com.
- Our return policy is limited to one (1) return or exchange per household.
- All items must be in a clean and useable condition and not have been boiled, bleached and abused. We will not accept LittleLamb products back in bad condition.
- This trial is not eligible for sanitary products, clothing, clothing accessories and clearance items.
Please contact us directly email@example.com within the first 6 weeks after delivery of your Littlelamb products to lodge a return request.
All LittleLamb products are guaranteed against manufacturing defects for 6 months from purchase, as long as care guidelines have been followed.
In the rare instance of any fault, please email firstname.lastname@example.org with a photo of the flaw and the batch code.
Use of the following will void warranty:
- Nappy sanitisers (Napisan etc.)
- Bleach, bleaching products (Oxy10, Vanish etc.)
- Washing soda, borax or bicarbonate of soda.
- Fabric softener.
- Limescale removing products (Calgon etc)
- Dishwasher tablets.
How to Wash, Dry and Care for Reusable Nappies
Note. All new nappies need to be washed three times before use to become absorbent. No need to dry between cycles; just leave them in washing machine and restart.
- Remove boosters and liners from nappies
- Fasten any velcro washing tabs
- Store dirty nappies, boosters and any reusable liners in a dry pail with a lid. Store nappies until you have a full load, but do not leave soiled nappies unwashed for longer than three days.
- Wash on a full, long cycle at 40 or 60 degrees. Do not use short or eco washes; we recommend a wash cycle that lasts longer than two hours for the most effective clean.
- Use a full dose of detergent, and follow package guidelines for dosage according to conditions. We recommend powder detergent.
- Air drying is best; you can tumble dry on a low heat setting only, do not tumble dry wraps or pocket nappy shells.
Note. Do not use bleaching agents or fabric softeners.
Learn more about washing nappies on our blog post - click here.
Line drying in direct sunshine is best as the sun naturally bleaches the fabric and it’s free and kind to the planet.
Near, but not touching, a heat source like a radiator is also good and the nappies can also be dried on a low heat in the drier.
If you are using bamboo or cotton nappies give them a quick flick to spread the towelling pile; it speeds up drying and makes them feel softer.
Excessive high heat in a dryer will affect the life-span of the nappies but is OK every now and then in an emergency.
Air movement is the key to drying all laundry. The warmer the air temperature the quicker the water molecules evaporate but without a draught the molecules will be attracted back to the garment*.
If you air-dry the nappies inside make sure it’s a draughty spot. I use a small table-top fan for my inside drying area. If it’s set on the lowest speed all my laundry will still dry overnight. To power my fan costs just over 4p a day – a lot cheaper than a drier!
*If you weren't staring out of the window in your science lessons you'll know that water is made up of hydrogen and oxygen atoms. They stick together as one is negatively charged and the other is positive - acting like magnets. When a water molecule evaporates away from a garment it's attracted to the closest water molecule available due to the 'magnetism' - which is usually back in the nappy. That's why laundry dries much quicker in a draught.
A few issues caused by your washer can cause stiff fitted nappies. Generally it's a build-up of either detergent or limescale in the towelling fibres.
Which? Magazine surveyed 140 UK-available washing machines and found that only three rinsed ‘satisfactorily’ or higher and none were awarded an ‘excellence’ mark! A truly shocking statistic considering all washers used to, well - work properly!
60% only achieved ‘poor’ or ‘very poor’ in the rinse category – and don’t forget these are the current models advertised heavily on the TV.
Why is this? Well, all manufacturers are after a good eco-star rating as consumers use it as a guide to assist their purchase. After all, we all want to make sound environmental choices.
Water is costly. It may fall from the skies in abundance but to clean it, move it and heat it all takes energy so modern washers try and get by on using very little of it. And the biggest saving of water is in the rinse cycle.
To generally cure stiffness in any towelling product always rinse twice.
On a side note – with baby eczema on the increase and washing machines not rinsing the detergents out properly it may be time to link the two? If your baby suffers from eczema try double rinsing all the laundry that comes in contact with his skin.
All washable items we sell must be washed before use or they will not absorb much.
All yarn has a starch-based ‘size’ sprayed on it to facilitate snag-free smooth running through the knitting machines which operate at high speed. Without it we wouldn’t be able to make the beautiful little puffy bundles of wonderfulness.
So we recommend for the best results run the nappies through a cold-30˚c wash a couple of times, without detergent, and the water soluble starch will be removed. There’s no need to dry between washes, just leave them in and start the cycle again.
Cotton and bamboo fitted nappies will not achieve full absorption until after the first half dozen washes. Manufactured yarn is quite tight and needs to expand out creating spaces inside the individual filaments where the fluid will be held.
A six times washed nappy will hold 12% more fluid than a twice washed nappy which itself holds twice as much as an unwashed nappy and like your favourite old towel, the older it gets the more it absorbs.
How do I store my nappies between babies?
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One of the best things about using washable nappies is being able to use them for more than one baby.
There was nothing more exciting then getting out the baby nighties, hand knitted jumpers and clean fresh nappies waiting for the new arrival.
However like all things, you do need to plan, so here is a step by step guide to storing reusable nappies for a long amount of time.
- Wash your nappies on a 60 degree full cycle using a full dose of washing powder. This will ensure that they are fully sanitised.
- Without removing the nappies from the machine pop it on again on a 40 degree fully cycle wash with no washing powder. This will ensure that there is no detergent residue.
- Dry your nappies as normal but please make sure that they are bone dry as they may get mildew.
- It is best to store nappies in an airing cupboard with the rest of the clean linen, just pilled up at the back.
- Do not recommend storing in airtight containers as this creates a micro environment that can condensate and breed bacteria. Do not recommend storing in an attic or the garage as they are usually damp cold and dark in winter and scorching in summer; both damaging to nappies!
If you have any questions or comments please contact us at email@example.com
On a side note - one of our earlier customers back in 2004 bought a cotton 40 kit from us. She emailed us a few years ago and said she used the nappies on her four babies over the years, then donated them to her sister to use on her one baby who after sold them on an eBay auction where they sold for more than the original purchase price! That one kit diverted 40000 disposables from landfill and maybe more.
One Littlelamb cotton nappy equals a thousand disposables!
Using cloth nappies will help preserve the environment for your baby’s future by not clogging up landfill.
Typically one baby uses 6500 disposable nappies from birth to potty training, this is equivalent to one tonne of waste per baby, or a whole skip full!
Reusable nappies use 3.5 times less energy, 8 times less non-renewable materials and 90 times less renewable resources than ‘disposables’.
Cloth nappies are made from natural and recycled materials, so there are the ‘no nasties, a more sustainable alternative to disposables.
They are also super cute, and give the baby a well-padded bottom which is great for when they are learning to walk!
Choosing to switch to reusable nappies saves most families money on baby number one, and even more for subsequent babies.
NHS paediatricians suggest newborns should be changed 10-12 times a day and older babies about six times ending 2 ½ to 3 years later with just one used at night. Assuming an average of seven changes every 24 hours over baby’s nappy wearing career and you’ll use about 6500 nappies.
Check out the price of quality disposables in your local store and multiply by six and a half thousand.
We estimate if you choose to use disposable nappies you will be looking at spending around £700 for each baby.
If you are expecting your firt baby, be aware that ALL babies come with extra loads of laundry. So what's one more wash every 2 days? Simply pop your nappies into the washing machine and let the machine do the work. Plus, you won't have to empty your garbage as often as there'll be no smelly nappies in there!
This is always a tough question to answer, as every family has a different routine and lifestyle.
We think 20 nappies will be suitable for most families, if washing to our recommended two day wash cycle is followed. With 20 nappies it will give you ten nappy changes a day at the start - when you use the most and as time goes on baby will use less each day and you’ll be able to relax a little with the routine.
We recommend the Onesize Complete kit and paired with the Fitted Nappy Night-time kit. This gives parents a decent amount of nappies to start with and they then top up with 'specials' as time goes on. Once you are on our radar we will keep you up to date with our new edition print ranges and special offers.
Size 1 fit from 9lbs to 20lbs
Size 2 fit from 18lbs to 38lbs
Size 3 fit from 30lbs upwards.
We have spent a lot of time over the past 20+ years perfecting the sizes and only rarely do we receive an email saying the customer isn’t happy with the fit. However please remember that babies come in all different shapes and sizes so the above weight and age range should only be taken as an estimate. If you have any questions about size and fit please get in touch firstname.lastname@example.org
Most babies will change shape many times during the early years. It’s quite common for a baby to start using the size 2’s sooner than expected and then to return to fitting the smaller size again once baby has started being mobile and have lost some of their chubbiness.
Our OneSize nappy will fit 90% of babies from birth to potty but sometimes a newborn is too small - we suggest waiting until the baby is approaching 9lbs.
Size 1 will fit most babies from birth to 9 months. If your baby has a low birth weight the size 1 will not fit until baby approaches 9lbs as the leg elastic will be baggy and containment will be compromised.
Size 2 is designed to fit from around 8 months (20lbs) to 2.5 years (38lbs).
Size 3 fits from 30lbs and is designed for toddlers who don’t quite get the hang of potty training, especially good for night time. A lot of babies will be potty trained before they reach this size so will only need the first two sizes.
LittleLamb nappies can be broken down into two categories; pocket nappies and fitted nappies.
Our pocket nappies are available in two options; our regular pocket nappy which is available in three sizes, or our onesize pocket nappy, which has adjustable poppers to grow with the baby.
Our fitted nappy is available in multiple options; bamboo with a velcro fastening, bamboo without velcro fastening and cotton with velcro.
Fitted nappies need to be paired with a nappy wrap to make them waterproof.
We also have a reusable swim nappy.
Usually, people would use pocket nappies for daytime, and a fitted nappy and wrap combo for nighttime. Fitted nappies are fine to use for the daytime, but generally, pocket nappies won’t be absorbent enough to use for nighttime.
Pocket nappies consist of a waterproof outer with a fleece lining. There's an opening along the back of the lining which creates a ‘pocket’ and into this you ‘stuff’ absorbent pieces of material called ‘boosters’ and ‘inserts’.
Pocket nappies are very simple to use, and very quick to dry.
They are great for childcare as their application is very similar to a disposable nappy.
We have two styles of pocket nappy; our regular Pocket Nappy which includes double leg gussets or our Onesize Pocket Nappy which grows with baby.
Pocket nappies are very quick drying, slim and easy to fit on baby. They look similar to a disposable nappy so they are a good option for childcare.
Our pocket nappies have a double gusset on the legs for great leak protection, and they come with 1 x bamboo pocket insert; a large square of woven bamboo material that is folded into three and inserted into the pocket to create a very absorbent nappy.
Little Lamb pocket nappies are available in three sizes so it is easy to get a good fit, suited to the baby’s weight range.
Pocket nappies are easily customisable for absorbency; if the nappy is leaking, it generally means it needs more boosters or inserts in the pocket.
The biggest advantage of the onesize pocket nappy is the money-saving aspect - you’ll only need to purchase once as the nappy grows with the baby thanks to the clever popper configuration on the front of the nappy.
Onesize pocket nappies are also fast drying and slim, and once you get the hang of how to use the poppers, they are easy to fit on baby.
Pocket nappies are easily customisable for absorbency; if the nappy is leaking, it generally means it needs more boosters or inserts in the pocket.
Fitted nappies are the most absorbent nappy system available in cloth nappies because they are made completely of absorbent materials which is then covered by a wrap to make it waterproof.
Fitted nappies can easily be boosted with more pieces of absorbent materials so can last a really long time before needing to be changed, so are perfect for nighttime or long car journeys.
LittleLamb fitted nappies are designed to fit perfectly inside LittleLamb wraps. We designed our wraps not only to fit our nappies perfectly but also with other brands of real nappies in mind so we believe it’s probably the best all-rounder.
The wrap is the waterproof aspect of the fitted system. We take baby-soft polyester and bond a urethane film to the inside - PUL. The film, under a microscope, would look a bit like a layer of baked bean tins on your countertop. They are pressed together but as they are round there are still gaps between. The gaps are big enough to let air molecules pass through but small enough to stop all the larger fluid molecules.
We suggest purchasing one wrap for every three nappies as you only need to change the wrap when it is soiled. We do not recommend using the same wrap for more than 12 hours and we believe you should always use a fresh wrap for nighttime.
Wraps are only needed for our bamboo and cotton fitted nappies. You don't need a wrap for the onesize or pocket nappies.
Disposable liners aren’t essential for the nappy system to work but they do make life just that little bit easier. They let the wee through to be absorbed into the nappy whilst catching the poo for easy disposal.
Littlelamb disposable liners are convenient but do have a financial cost over time which is why most of our nappy styles come complete with a separate washable liner that will last the life of the nappy.
Disposable or washable? I use disposable when I'm out and about and washable at home.
Loyalty (rewards) system
EcoCredits is our loyalty program designed to treat customers like you with wonderful rewards and benefits you deserve. You can use your EcoCredits to earn discounts off purchases, so the more you collect the more you save.
Simply create an account with LittleLamb and you will be automatically enrolled. Or you can sign up via the purple pop-up tab at the bottom right of the screen.
Sorry, no. You need to join our rewards scheme prior to placing an order for credits to be allocated. We cannot back date credits to orders placed prior to joining our rewards scheme as it is fully automated.
Our reviews are for verified buyers only - so you can trust they are honest and true. After purchasing, you will be sent an automatic email to review our products within 14 days. Please follow the link in the automated email to write your review - the email subject is "So, what do you think?" if you want to search your inbox for the notification.
If you have 'unsubscribed' from our mailing lists, you will not be eligible for rewards or reviews. If you would like to resubscribe, please contact us with your order number.